We saw in a previous blog post the power of Artificial intelligence in enhancing customer insights. Using these customer insights, AI can help in creating a faster and smoother on-boarding process by eliminating multiple steps required from both the customer and the bank. For example, chatbots can enhance the on-boarding experience when they take the role of help-desk or customer care agents.

During a meeting with one of our customers, where the account payable and procurement team were both present an issue arose. The account payable team was blaming the procurement team for delay in processing the supplier invoices they had received. A majority of the invoices they had received, they had done so by hand.

The capabilities and potential of Artificial Intelligence are huge. They are the most evident in the banking and finance field. The real benefit is in financial institutions’ ability to understand where and how it makes sense to apply these tools first, and where they can derive the greatest value in the fastest way. 

It’s here - the future of smart team collaboration. This news comes as no surprise, given that iDenedi app has been a product of Exceeders for the past few years. We kept it all to ourselves. Testing the value it can add to employee retention rates by encouraging participation and transparency as an integral part of any company’s culture. The time is now though, to share our success with others.

Throughout our work with several organizations to help automating their strategy execution and performance management processes, we’ve encountered some common obstacles, which stood as rock-hard barriers, delaying, and sometimes preventing the start or progress of the execution process.

In my last blog I talked about the dilemma of whether you should work on your e-Learning library first, or the content. I debated that the library should come first because, no matter what you think- some of the content is there. Today, let’s talk about the content you already have. Yes – every organization has 'some' content.

Your employees are your most valuable assets. You want to keep them motivated, passionate about their jobs and productive enough to help you achieve your organization’s goals. The direct way to accomplish this is by ensuring an effective performance management process is in place.

It’s the start of a new fiscal year and the IT Department are very positive and optimistic of what lies ahead. Budgets secured and approved? Check. Projects lined up? Check. All planned properly? Check. These are good enough reasons to make anyone happy.

We have been in the IT business long enough to know what’s trending and what’s become a thing of the past. And now that it’s the era of digital transformation, the majority – if not all – companies are striving to take that leap and  proudly say “we have succeeded in transforming our business to being 100% digital”.

The process of receiving incoming suppliers’ invoices can be very complex, depending on how suppliers send them. Suppliers usually send invoices through different channels like email, fax, and by hand delivery. This can be complex for most organizations.